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Client Support & Service

Engineered Systems. Professional Support.

Professional Technical Support

Your YOLO TV system is a permanent architectural display environment — designed for structural integration, environmental durability, and long-term performance.

What We Support

Display calibration and image optimization
Power and control system diagnostics
Environmental protection evaluation
Rise lift system troubleshooting
Remote configuration assistance
Warranty review and coordination

Response Times

Standard requests are reviewed within 24 business hours. Priority support is available for urgent operational issues.

Before You Submit

To expedite your service request, please have your system serial number and a brief description of the issue ready. High-resolution photos or video significantly improve remote diagnostic accuracy.

Emergency Contact: 844-4YOLOTV

PRIMARY CONTACT:

First Name *

Last Name *

Phone *

Email *

Preferred Method of Contact *

INCIDENT DESCRIPTION:

Briefly name your service request. *

Examples: Main Pool TV Not Turning On Screen Flickering Damage to Lower Right Panel No Signal on Outdoor TV

The incident occurred… *

ISSUE CLASSIFICATION:

Which of the following best describes the problem? *

DETAILED DESCRIPTION:

Describe the condition in detail. *

UPLOADS:

Upload full display image *

ALL, JPEG, JPG, PNG, DOCX, DOC, XLSX, XLS, CSV, GIF or PDF ( max 100 Files )

Upload close-up of affected area *

PDF, XLSX, XLS, CSV, DOCX, DOC, PNG, JPEG, JPG, ALL or GIF ( max 100 Files )

Upload video showing the lights on the back of the control processor *

PDF, GIF, XLSX, XLS, CSV, DOCX, DOC, JPEG, JPG, ALL or PNG ( max 100 Files )

Upload short video of the issue on the screen *

ALL, JPEG, JPG, DOCX, DOC, XLSX, XLS, CSV, GIF or PDF ( max 100 Files )

By submitting your information, you agree to receive communications from YOLO TV, including text messages and phone calls, regarding your inquiry, project updates, promotions, and other marketing-related content. You acknowledge and agree that some of these communications may be sent using automated technology, including pre-recorded messages or AI-generated voice calls. You understand that consent is not a condition of purchase. You may opt out of receiving communications at any time by replying STOP to any text message, requesting removal during a call, or contacting us directly.